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Why not have a look at our FAQ’s first?
Thank you for contacting firstname.lastname@example.org
Due to the volume of emails being received we cannot answer every email and we only operate during normal office hours. We have no telephone number for the event team directly and we may not answer calls regarding this matter on any other telephone numbers advertised. All contact is strictly by email.
If you are contacting us regarding Bells Pumpkin Patch 2021 please read the following instructions below carefully and we should be able to help most enquires we receive. In all circumstances we are working hard to help and assistant your attendance during this event.
• If you have not received a QR code or your tickets by email, firstly check your junk or spam box as they sometimes go there. If you still cannot find them in your junk or spam please bring your order confirmation email, or your order number, or your paypal receipt when you arrive to the ticket office on your chosen day / time and we will check your details manually on the ticket system.
• If you cannot make the chosen time slot for the day you booked your tickets, don’t worry we can accept you at any time for that day you booked for.
• If your reason for contact us is about a refund, then please note we do not give refunds as when booking we ask you twice to check your booking and we also ask you to agree to the no refund policy.
• In exceptional personal circumstances we can move your ticket date to any of the remaining dates for the Pumpkin Patch. We would ask you kindly to email to email@example.com with full details of the reason why you are looking to change your date. In your email please include your full ticket details including your order number, your name, date and time of booked tickets, the date and time you want to change to. Again, you may only receive an automated reply from this email address. Also please note we will require a printed copy of this email you have sent at the ticket office when you arrive on your new date to match with our records.
Thank your from the Events Team at Bell’s